Last updated: July 1, 2026
HomeDecode ("we", "us", or "our") is a mobile and web application that helps home buyers estimate repair costs and understand property condition during home tours. This Privacy Policy explains how we collect, use, and share your information when you use our app.
By creating an account or using HomeDecode, you agree to the practices described in this Privacy Policy.
When you create an account, we collect:
When you scan a property, we collect:
You may use parts of HomeDecode as a guest, without creating an account. When you do, we may collect:
Photos uploaded during the guest experience are uploaded to our file storage and sent to our AI service provider(s) for analysis, just as they are for account holders. If you later create an account and save your scan, those photos and your scan results are transferred to your account.
When you purchase a Pro Report, payment processing is handled by Stripe. We do not store your credit card number or full payment details — only a record that a payment was completed for a specific property.
To provide AI-assisted photo analysis, both the photos you upload and any notes you add are sent to our AI service provider(s) through our platform's AI integration. The provider processes these images and notes to generate the condition observations and repair observations shown in your report. We do not warrant which specific AI model or provider processes any given request.
Payment transactions are processed by Stripe. Your email address and payment amount are shared with Stripe to process your Pro Report purchase.
When you enter a property address, we may query RentCast to retrieve public property data (year built, square footage, bedrooms, etc.). The property address is sent to RentCast for this lookup.
HomeDecode supports account authentication through Google Sign-In and email and password. If you choose to sign in with Google, Google provides us with your name and email address.
Your data is stored and processed on our hosting provider's infrastructure, which includes database storage and file storage for uploaded photos.
Photos you upload are stored on our platform provider's infrastructure to support your property reports and AI analysis.
When you delete a property from your account, the associated walkthrough responses, notes, and AI analysis text are removed from your records. However, deleting a property does not automatically delete the uploaded image files from storage. The image files may remain in our platform provider's file storage even after the property and its associated data are removed.
If you would like your uploaded photos permanently removed, you may contact us at homedecodeapp@gmail.com to request deletion. We will coordinate with our platform provider to process the request. Deletion is not automatic or immediate, and deleted files may remain temporarily accessible for a short period due to normal content-delivery network (CDN) caching before the cached copies expire.
You can delete individual properties from your account. This removes the associated walkthrough responses, notes, and AI analysis from your records, though uploaded image files are not automatically deleted from storage as described in the Photo Retention section above.
To request permanent deletion of your uploaded photos, or to delete your entire account and all associated data, please contact us at homedecodeapp@gmail.com. We will coordinate with our platform provider to process your request. Deletion is not automatic or immediate, and deleted files may remain temporarily accessible for a short period due to normal CDN caching.
We take reasonable measures to protect your data, including using secure authentication, encrypted data transmission, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
HomeDecode is not intended for use by children under 18. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise any of these rights, contact us at homedecodeapp@gmail.com.
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.
If you have questions about this Privacy Policy or your data, please contact us at homedecodeapp@gmail.com.